6 Mar 2025
The closed-door session fostered candid conversations on how businesses can navigate the evolving landscape, embrace digital transformation, and redefine the customer experience.
Key Takeaways:
- Data is the foundation of sustainability. Without accurate insights, brands and retailers cannot measure impact, reduce overproduction, or meet new regulatory requirements.
- AI is reshaping retail decision-making. From predictive analytics in buying to real-time customer interactions, AI is driving smarter, more efficient operations.
- The omnichannel experience needs to evolve. A true seamless journey means integrating online, offline, and social commerce into a connected ecosystem.
- Social commerce is a game-changer. Platforms like TikTok and Instagram are influencing purchasing behavior, challenging traditional brand-building, and reshaping inventory planning.
- Sustainability is a business enabler. Forward-thinking companies view new regulations not as a burden but as an opportunity to build stronger, more transparent business models.
Stay tuned for more insights from Transformation Conference 2025, where these discussions will continue.
Presented by:
